Questions and answers

Anona Diet is a calorie-deficit-based diet company offering high-quality, true-to-recipe meals without substituting sugar for sweeteners. Our goal is to help you achieve your weight goals while enjoying tasty food.

Anona Pro includes additional high-protein meals and fresh high-protein milkshakes, available in 3-meal and 4-meal plans.

Our plans are priced based on calorie ranges. For example, a plan might be 1000-1300 calories or 1400-1800 calories. You can select up to 99 calories higher than your plan, but no more.

Online payments only through the app. We accept KNET, Visa, Mastercard, Apple Pay, and Google Pay.

To request a refund, contact support or email support@anonadiet.com. Refunds are processed within 10 business days, minus any days already produced.

You can obtain discounts by using promotional codes shared on social media or by influencers. Increasing discounts can also be earned through our loyalty program.

Loyalty is our program that rewards customers with increasing discounts the more they subscribe to Anona. These discounts are automatically applied and exceed promotional codes.

Contact customer service, file a complaint through the app, or email support@anonadiet.com.

Yes, you can freeze your meals directly from the app. Go to the “meal plan” tab and choose the days you want to freeze. Alternatively, contact our support team for assistance.

Yes, you can customize your meals by excluding specific ingredients or allergens through the app.

Anona follows strict ISO-certified kitchen standards and uses high-quality, fresh ingredients for all meal preparations.

Anona focuses on delivering calorie-controlled, true-to-recipe meals without using artificial sweeteners, ensuring a premium and sustainable experience for customers.

Yes, you can try a one-day trial plan to see if Anona meets your expectations before committing to a longer subscription.